Shipping Policy

Shipping Policy

At Perfume World Los Angeles, we take pride in delivering authentic fragrances quickly, securely, and professionally. Every order is carefully inspected, professionally packaged, and securely shipped to help ensure it arrives safely and in excellent condition.

Order Processing

  • Orders are processed within 1–2 business days (Monday-Friday, excluding federal holidays).
  • Orders placed after 12:00 PM Pacific Time (PT) may begin processing on the following business day.
  • During holidays, promotional events, or periods of unusually high order volume, processing times may be extended. If a significant delay occurs, well notify you by email.
  • Once your order has shipped, you'll receive a shipping confirmation email with your tracking information. 

Shipping Rates

Shipping costs are calculated automatically at check out. 

United States Orders

We currently ship within the United States only, including all 50 states. 

  • FREE standard shipping on qualifying orders of $125 or more (before taxes and any applicable discounts). 
  • Orders that do not qualify for free shipping will have shipping costs calculated automatically at checkout. 

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout. Perfume World Los Angeles is not responsible for shipping delays, lost packages, or delivery issues resulting from incorrect, incomplete, or undeliverable addresses provided by the customer. 

If an order is returned to us due to an incorrect or undeliverable address, the customer will be responsible for any additional shipping charges required to reship the package. 

Signature Confirmation

For security purposes, orders valued at $500 or more may require a signature upon delivery. 

If signature confirmation is waived by the customer or otherwise not required by the shipping carrier, Perfume World Los Angeles is not responsible for theft, loss, or damage that occurs after the carrier has confirmed delivery. 

Carrier Delays

Once your order has been shipped and accepted by the shipping carrier, delivery times are subject to the carrier's operations and service conditions. 

While we work with trusted shipping partners to ensure timely delivery, Perfume World Los Angeles is not responsible for delays caused by weather, natural disasters, holidays, carrier disruption, or other circumstances beyond our control. 

Estimated delivery dates are provided for convenience only and are not guaranteed.

Damage, Lost, or Missing Packages

If your order arrives damaged or if you experience a delivery issue, please contact Perfume World Los Angeles within 3 days of the carrier's recorded delivery date. 

Required documentation may include:

  • Photos of the shipping box (inside and outside)
  • Photos of product packaging
  • Photos of damaged items
  • Additional supporting documentation if requested

Failure to provide the requested documentation may limit our ability to investigate or resolve your claim. 

For packages marked as delivered but reported as missing, we will work the shipping carrier to investigate the issue.

Policy Updates

Perfume World Los Angeles reserves the right to update or modify this shipping policy at any time.

By by placing an order with Perfume World Los Angeles, you acknowledge that you have read, understood, and agree to this shipping policy.